Using a Discontinued Copier

If you are in the middle of a copier lease then you may get a call from your agent telling you that your copier model has been discontinued. They may make it sound like you need to get a new lease but that’s not always the case. It is actually decently common to have this happen and if you know what to do then you can usually get by without trouble.

What they may not tell you is that all copier companies must keep their parts available for at least 5 years after they cancel that model. That means that unless you are passed that 5 year period then you should be able to use your discontinued copier without worry.

Ask you agent when the model was discontinued and make a decision from there. Don’t let them trick you into getting a new model. Make the decision for yourself.

• If your copier lease is only for 2 more years and the copier just got discontinued the previous week, then you should be fine without upgrading.
• If you have a copier that is already 4 years into its discontinuation, and you have just begun your lease, then you may need to upgrade. Not every salesperson is lying, it’s just important to inform yourself.

Using a discontinued copier doesn’t have to be an issue if you can still get parts during a breakdown. As long as you are within the 5 year window then there is no need to get a new copier.